- Professionally answer, receive, transfer and distribute messages using a multi-line telephone system.
- Ensures Residents sign in and out when exiting and returning to the shelter.
- Check Residents bags to ensure the shelter's policies and procedures are followed.
- Ensure all donations are accurately recorded.
- Assist with the shelter's monthly volunteer report.
- Screen and direct calls to appropriate Intake, Outreach and Rapid Rehousing Case Managers
